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Making Progress

Marketing notes
1. Making Progress
2. Finding a Competitive Advantage
3. Law Firm Culture
4. Technology Doesn’t Equate To Client Service
5. Outstanding Client Service Can’t Be Delegated
6. What Law Firm Culture Is Not About
7. My Review of CardScan Personal
8. Bar Prohibitions v. Law Firm Marketing: What’s the Point?
9. Competitiveness May Derail Marketing Effectiveness
10. Loyalty Fundamental to Human Relationships
11. Hello, LMA Minnesota!
12. Who’s Got Klout and Why We Should (Or Shouldn’t) Care
13. Is This Any Way To Start A Relationship?
14. In-house Panelists Rebuff Lawyer Marketing
15. How Does A Video Go Viral?
16. Future Looks Online to Dave Saunders
17. Is It Too Crowded to Be Social?
18. This Says It All
19. Are The Klout Changes Relevant?
20. 90% Really Like You
21. In Blogging, Size Does Matter
22. Social Media: Time Suck or Time Saver?
23. Nielsen and Twitter Start Screen Romance
24. Edelman Was Example of Relevance
25. Privacy v. Services Kills Google Reader
26. That Email Newsletter You’re Sending Is Being Read On Someone’s Smartphone
27. Blogs Build Buyers Brands Want
28. How Soon Will Mobile Use Dominate the Internet

Every day, the marketing world gets a little more complex. Not only are the communcations more prolific and intrusive, but the audience is suffering a kind of marketing hearing loss as we attempt to reduce the din of commercial speech and adjust our attention and focus to defend against the onslaught.

And the practice of marketing is changing quickly. Just last month, the American Marketing Association (http://www.marketingpower.com) issued a new definition of marketing, adjusting the definition adopted in 1985, which was the first change in 50 years. So the cycle of change is shortening, and the leading professional and industry group is admitting it. I guess we can expect the next new definition to come about in 2015.

I have been a pratitioner and observer for 30 years, and this blog will occasionally include my non-authoritative commentary. However, I mostly hope to put the changes I notice and ideas for progress in marketing practice on as a a way to share the things that I notice and that afffect my own practice in large part. See you then!

Russell Lawson, PCM

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